How does itsme work?
Want to receive all documents and correspondence from KidsLife electronically? No problem! You can retrieve all your documents on My KidsLife (your online Child Benefit and Growth Package file) via eBox.
Still receiving paper correspondence from KidsLife? Then register on eBox today and receive everything electronically in the future.
Are you already registered (once) on eBox? Then you receive all documents and correspondence electronically from the moment of registration. You can choose to be notified via eBox whenever a new document is available.
We will continue to send forms that require manual completion by post. That way you don't need to print anything yourself and can simply return the completed document or upload it on the My KidsLife customer portal.
View all documents in your eBox via My KidsLife here.
eBox is convenient and easy to use. All you need to do is register once to activate your eBox. You’ll receive the documents for all affiliated services in your eBox following registration. You can see which government agencies provide their documents via eBox on the eBox website.
The KidsLife Child Benefit Fund also provides all documents and correspondence via eBox. This means that by registering on eBox, you will automatically receive everything in your eBox. Handy, right?
As a parent of KidsLife, you can now register on eBox via My KidsLife. You’ll receive all documents and correspondence electronically from your date of registration. Each eBox is unique and linked to your personal profile with a secure identification procedure. This means that no-one else can access your eBox.
Both parents in each family must register separately on eBox. This ensures that all documents and correspondence from KidsLife are available electronically.
You only need to register on eBox once. After that you will automatically receive all documents from all eBox-affiliated companies, organisations or government agencies through eBox.
What if a new organisation joins after you have activated your eBox? Then you’ll also receive documents from this new organisation.
Do you receive your Child Benefit or Growth Package payments from KidsLife? Great news! We have also started communicating electronically via eBox.
eBox is the 'digital letterbox' of the government. You also have the option to view all your documents from the KidsLife Child Benefit Fund in eBox.
eBox collates all documents from all eBox-affiliated government agencies. All you need to do is register once to access your personal eBox. You can register by logging in to eBox through itsme, eID or any other recognised means of identification.
After your one-time registration, you will receive all (new) documents from all affiliated services in your digital mailbox.
You can view your eBox whenever you want and is available at times upon identification. So we can safely say that eBox is the safest way to access your documents online.
Once you’ve chosen to use eBox, you will receive all documents from every affiliated government agency electronically.
Following your one-time eBox registration, the KidsLife Child Benefit Fund will send all your documents electronically via eBox. We’ll continue to send forms that require manual completion by post. That way don't need to print anything yourself and can simply return the completed document or upload it via the My KidsLife customer portal.
Please note that each parent is required to register separately with eBox. So make sure to check the name on the letter you received at home.
No. Once you’ve activated your personal eBox, you’ll receive documents from all affiliated organisations electronically from that date on.
We’ll continue to send forms that require manual completion by post. That way you don't need to print anything yourself and can simply return the completed document or upload it via the My KidsLife customer portal.
What about forms that don't need to be filled in? These forms are always sent to you electronically.
The easiest way to check this by visiting the eBox website.
You can also contact your KidsLife consultant, who will be happy to help you.