My old bank account number has been closed. How will I receive future payments?
If your bank account number has been closed, then please notify your KidsLife customer adviser immediately. We’ll ensure that no subsequent payments are made to this account. You can enter a new bank account number on your My KidsLife customer portal or on the 'Growth Package or Child Benefit bank account payment' form. If a payment has already been transferred to the closed bank account, then the amount will immediately be returned to the KidsLife bank account. We’ll subsequently delete your bank account number and repay the amount via a circular cheque that’s sent to your home address.
See our frequently asked questions
Child Benefit is always paid on the 8th of each month. If the 8th falls on a weekend, then we will pay it on the last working day prior to that weekend. Please check our payment calendar for the various payment dates.
The maximum age for Child Benefit and Growth Package entitlement is 25 years. From the age of 18 upwards, you must satisfy certain criteria in order to retain your Child Benefit and Growth Package entitlement. No regular or automatic substitute applies once your entitlement to Child Benefit has ceased. If your child was entitled to a Care Allowance due to a specific support requirement, then they may be entitled to a Disability Allowance once their Child Benefit entitlement has ceased. Please note that this is not an automatic entitlement. It must be requested and the application subsequently investigated.
Grandparents can receive Child Benefit for their grandchildren if they are registered at their address. This is on the condition that the parents are not registered at this same address.
The maximum Growth Package and Child Benefit entitlement is up to and including the month of your 25th birthday. The final payment will therefore take place at the beginning of the month following your 25th birthday. Please note that from the age of 18 upwards you must satisfy a number of criteria in order to retain your Child Benefit entitlement.
Moving house is a major event. KidsLife makes things easy. Simply change your address via your municipality’s registration service and we'll take care of the rest.
Moving abroad? Please let us know.
