How does itsme work?
You are notified each time a new document is sent to your eBox digital mailbox. You can choose the email address you want the notification sent to in your personal eBox environment.
Important note! This email address does not have to be the same as the email address in your Child Benefit or Growth Package file. Changing the email address in eBox won't automatically change the email address in your My KidsLife or Child Benefit file. And changing your email address with KidsLife doesn’t mean your email address in eBox will change either.
The easiest way to check this by visiting the eBox website.
You can also contact your KidsLife consultant, who will be happy to help you.
Are you registered on eBox? Then you’ll automatically receive all documents and correspondence from KidsLife in your eBox digital mailbox.
Would you still like to have a document or letter on paper? Please contact your KidsLife consultant, who will be happy to help.
Want to receive all documents and correspondence from KidsLife electronically? No problem! You can retrieve all your documents on My KidsLife (your online Child Benefit and Growth Package file) via eBox.
Still receiving paper correspondence from KidsLife? Then register on eBox today and receive everything electronically in the future.