Frequently Asked Questions

  • Maternity Allowance

    In order to pay your Maternity Allowance or Starting Amount, we require a certificate from your doctor specifying the baby’s expected delivery date.

    However, you can still apply, even if you don’t yet have a doctor’s certificate in your possession. We’ll send you a reminder when it’s time to provide us with this certificate. Naturally, we also require a number of personal details from the mum-to-be. Your Maternity Allowance or Starting Amount will be paid 2 months prior to your expected delivery date at the earliest.

    Submit your application Starting Amount here              
    Request Starting Amount

     

  • Maternity Allowance

    Pregnant? Congratulations! You can apply for a Starting Amount or Maternity Allowance right at the very onset of your pregnancy. The expectant mother’s details are the sole requirement for submitting an application. If you would like to receive the Maternity Allowance or Starting Amount prior to the birth of your child, then we also require a doctor's certificate specifying the expected delivery date. 

  • Child Benefits

    Child Benefit is always paid on the 8th of each month. If the 8th falls on a weekend, then we will pay it on the last working day prior to that weekend. Please check our payment calendar for the various payment dates. 
     

  • Child Benefits

    KidsLife customers can readily change the bank account number to which their Child Benefit and Growth Package are deposited on their myKidsLife online Child Benefit file.
    You can also submit your new bank account number in writing! The document for submitting a new bank account number in writing is available here
    Prefer to submit your bank account number in another way? Then please contact your KidsLife adviser directly.

  • Child Benefits

    The Participation Allowances form part of the Growth Package, the new Child Benefit in Flanders. Your child may be entitled to these allowances if they satisfy certain criteria:

    Childcare Allowance: Those using Dutch-language childcare in Flanders or Brussels are entitled to a Childcare Allowance of 3,43 euros per child, per day of childcare.

    Toddler Allowance: 3-year-old children who are enrolled in Dutch-language education, and 4-year-old children who remain enrolled and attend school frequently enough, receive an additional 137,96​​​​​​​ euros per year.

    Study Allowance: This supplementary allowance provides support to low-income families with school-aged children in Dutch-language education. The Study Allowance replaces the Education Allowance for children up to and including secondary education.

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  • Child Benefits

    A Child Benefit certificate serves as proof that KidsLife pays Child Benefit for your child(ren). 
    Would you like to request or download such a certificate? You can obtain a certificate via your online Child Benefit file in 5 minutes.

  • Child Benefits

    The maximum Growth Package and Child Benefit entitlement is up to and including the month of your 25th birthday. The final payment will therefore take place at the beginning of the month following your 25th birthday. Please note that from the age of 18 upwards you must satisfy a number of criteria in order to retain your Child Benefit entitlement.

  • Child Benefits

    Already receiving your Child Benefit or Growth Package payments from KidsLife? Or have only just applied? 
    Our KidsLife advisers are at your service. You can reach them via

    1. Contact form: this instantly provides us with all your personal information and enables us to respond swiftly to your enquiry.
       
    2. By phone: our KidsLife advisers are happy to help you over the phone. Please have your National Register number to hand, to enable us to provide prompt assistance.
       
    3. My KidsLife: your online Child Benefit and Growth Package file is available 24/7. Want to report a change in your circumstances or download a certificate? You can do all this and more in your My KidsLife online file.  
       
    4. Your local KidsLife office: regardless where you live, you’ll always find a KidsLife office nearby. Locate an office near you here. In many cases, we can help you without necessitating a visit to our offices. 

    And you can obviously refer to the answers in this extensive list of frequently asked questions from our customers. 

    Contact your KidsLife adviser

  • Child Benefits

    There’s no difference between an online and a paper-based application. In both cases, your KidsLife adviser will set to work on processing your application as swiftly as possible. 
    Paper-based applications that are sent by post will of course have slower processing times than online applications due to the additional postal time involved. 

    An online application is not only quick and hassle-free; it’s also environmentally friendly. And you save on stamps, making it easier on your wallet. 

    Check which application you can submit here

     

  • Child Benefits

    Once children marry, have children of their own, become emancipated or start living alone as a 16+ year old, they will receive their Child Benefit and Growth Package payments themselves. In the aforementioned circumstances, children can opt to have these payments made to someone else. Please contact your KidsLife advisor to discuss the various options.